privacy policy and information about cookies


Dataväxt AB (Dataväxt) processes personal data about persons who visit and use its websites, mobile apps and social media platforms (“Digital Channels”) and about persons who participate in campaigns or competitions organised by Dataväxt or who contact us in connection with customer issues.

This Privacy Policy describes how we process your personal data, what rights you have in connection with it, and what cookies are used in connection with our Digital Channels.

Your privacy is important to Dataväxt and we strive for a high level of protection in all personal data processing. All personal data processing carried out within Dataväxt is performed in accordance with applicable data protection legislation. Within the EU/EEA, the General Data Protection Regulation (GDPR) applies from 25 May 2018[1]. Local data protection legislation outside the EU/EEA will be taken into account where relevant.

Specific information regarding personal data processing might be provided in connection with Dataväxt’s Digital Channels, which, in such case, will take precedence over this general information.

What are personal data?

Personal data means any information which can be linked directly, or indirectly when combined with other data, to a living natural person. This means that different types of information such as name and contact details, IP addresses, competition entries, purchase history, case information and photographs constitute personal data.

What personal data do we collect about you?

When you visit our Digital Channels

When you visit or use our Digital Channels, we may collect data that you choose to submit to us, for example your name, postal address, e-mail address and mobile number. We may also collect personal data through cookies as described under “Information about cookies – and how to avoid them” below.

When you participate in competitions, other marketing activities or evaluations

If you participate in competitions or other marketing activities organised by Dataväxt, competition entries and other necessary data about you (for example to administer prizes) may be processed. If you participate in an evaluation activity for any of Dataväxt’s products, your ratings and suggestions, as well as data on gender and age, will also be processed.

When you are in contact with customer services or communicate with us in other ways

When you communicate with us, for example when you ask customer services something or if you have queries in connection with a complaint regarding a product sold and/or produced by Dataväxt, we may, in addition to your contact details, process case data, customer number, complaints, requests and other data you provide about yourself while in contact with us.

Purposes for which we process your personal data

We process your personal data for various purposes, depending on whether you visit our Digital Channels, participate in competitions, other marketing activities or evaluations, or communicate with us for other reasons:

  • To deliver services or products that you order and to administer our agreements with you;
  • To communicate with you and deal with your requests (e.g. handle returns/damages, complaints or comments etc.);
  • To handle and respond to legal claims, e.g. during a dispute or litigation;
  • To administer events, competitions and prizes. Competition entries may be published during marketing;
  • To follow-up and evaluate Dataväxt’s products;
  • To maintain, develop, test and improve our Digital Channels and the technical platforms on which they are delivered;
  • To generate statistics regarding the use of our Digital Channels; and
  • To market products and services from companies within Dataväxt (including by e-mail and text/picture messages) that may be of interest to you. If you do not wish to receive such information, please contact us at You can also choose to opt out of electronic marketing by following the link in the e-mail we send to you.

Legal basis for our personal data processing

Dataväxt always processes your personal data in accordance with applicable law. We process your personal data when necessary for the performance of a contract with you and to handle any complaints or other types of customer service issues. We also process your personal data when we have another legitimate and justifiable interest to do so, for example an interest in marketing our company to visitors on our Digital Channels, an interest in developing our Digital Channels or communicating with you (e.g. via customer services).

If Dataväxt was to process your personal data for any purpose which requires your consent under applicable data protection legislation, we will obtain your consent in advance.


Your personal data will only be processed by Dataväxt for as long as necessary in order to fulfil the purposes of the processing. We have procedures in place to ensure that your data are thereafter erased.

Security for the protection of personal data

Dataväxt safeguards your personal data with a high level of security and has to this end implemented appropriate technical and organisational security measures to protect your personal data from unauthorised access, amendments, dissemination or destruction.

Restrictions on disclosure of personal data

Dataväxt may appoint external partners to perform tasks on Dataväxt’s behalf, such as providing IT services or helping with marketing, data analysis or statistics. The performance of these services may mean that Dataväxt’s partners, both within and outside the EU/EEA, gain access to your personal data. Companies that manage personal data on Dataväxt’s behalf must always sign an agreement with Dataväxt so that we are also able to ensure a high level of protection of your personal data also with our partners. Specific safeguards are implemented in relation to partners outside the EU/EEA, such as entering into data transfer agreements, including the standardised model clauses for data transfer adopted by the EU Commission which are available on the EU Commission’s website.

Dataväxt may also disclose your personal data to third parties, for example the police or other public authorities, if it concerns criminal investigations or if we are otherwise required to disclose such data by law or public authority decisions.

Dataväxt will not disclose your personal data to any extent other than described in this section.

External links

Dataväxt’s Digital Channels may sometimes contain links to external websites or services that we do not control. If you follow a link to an external website, we recommend that you familiarise yourself with the principles for personal data processing and cookie information that apply to the site in question. This privacy policy only applies to Dataväxt’s Digital Channels.

Right to information and right to lodge a complaint

You have certain rights in relation to Dataväxt, who is the data controller for your personal data (see the contact details below):

  • Right of access (register transcript) – a right to obtain confirmation of and information about the processing of your personal data.
  • Right to rectification – a right to have erroneous data rectified.
  • Right to erasure – a right to have data removed. This right is limited to data which, by law, may only be processed with your consent, if you withdraw consent and oppose the processing.
  • Right to restricted processing – a right to request that the personal data processing is restricted, for example, if you oppose the accuracy of the data. Dataväxt’s access to the data is restricted while the accuracy of the data is investigated.
  • Right to data portability – a right to request that personal data are transferred from one data controller to another. This right is restricted to data that you have supplied to us yourself.

Information about cookies – and how to avoid them

Dataväxt’s use of cookies

We use cookies on our websites. A cookie is a small text file placed on your computer in order, for example, to facilitate certain features such as navigation on the website. We also use cookies to aggregate statistics about the number of visitors to the website and obtain data about how the website is used. These data allow us to develop and optimise the website. Finally, we use cookies to see which adverts are relevant to you and to evaluate our advertising campaigns. For example, these cookies track whether you have seen an advertising campaign for other group companies on another website and been referred to Dataväxt’s website.

The data collected through cookies on our websites are only used for Dataväxt’s purposes, i.e. not for third parties’ purposes. Cookies are sometimes used to collect data that are considered personal data, for example IP addresses and data linked to the IP address, but not personal data directly attributable to you as an individual.

Cookies may either be deleted automatically when the user closes their web browser (so-called “session cookies”) or stored on the user’s computer to facilitate future visits to the website (so-called “permanent cookies”). Permanent cookies will also be removed automatically after a specified period of time.

The cookies used on this Digital Channel are described in the table below.

Name Domain Type of cookie and function Storage period
ai_user Microsoft Improved user experience Deleted when the web browser is closed.
gtm_id Intercom Functionality: Functionality around chat 8 years
intercom-id Intercom Functionality: Functionality around chat 18 years
intercom-id-d5lio49d Intercom Functionality: Functionality around chat 9 months
intercom-lou-d5lio49d Intercom Functionality: Functionality around chat 9 months
intercom-session-d5lio49d Intercom Functionality: Functionality around chat 3 days
intercom_tracker Intercom Functionality: Functionality around chat 8 years
_ga Google Analytics Identifies the user. Statistics: Cookies used to count the number of users and analyse traffic. 2 years
_gat Google Analytics Throttles request rate. Statistics: Cookies used to count the number of users and analyse traffic. 1 min
_gid Google Analytics Identifies the user. Statistics: Cookies used to count the number of users and analyse traffic. 24 h
SSID Google Maps Improved user experience 2 years
SIDCC Google Maps Improved user experience 3 months
SID Google Maps Improved user experience 2 years
SAPISID Google Maps Improved user experience 2 years
NID Google Maps Improved user experience 6 months
HSID Google Maps Improved user experience 2 years
CONSENT Google Maps Improved user experience 20 years
APISID Google Maps Improved user experience 2 years
1P_JAR Google Maps Improved user experience 1 month
ASP.NET_SessionId Microsoft Required to identify the client with the web session. Deleted when the web browser is closed.
lantbrukAuth Dataväxt Keeps the token for the user logged in Deleted when the web browser is closed.
long Dataväxt Keeps the language selection 10 years
__strip_mid Stripe Improved user experience 3 months


How to avoid cookies

You can block the usage of cookies by changing the settings of your web browser to automatically reject storing of cookies or inform you each time a website requests to store a cookie. You can also erase previously stored cookies through your web browser. Blocking cookies may affect the functionality of our website.

Social networks

The website sometimes contains embedded content and sharing tools from social networks. These suppliers may therefore come to use cookies on Dataväxt’s website. Dataväxt has no access to or control over these cookies or the data they collect. You therefore need to check the websites of the relevant third party for further information about these cookies and how to opt out of receiving them.

Contact details for queries regarding personal data and cookies

Dataväxt is the data controller for the processing of your data. If you have any questions concerning how Dataväxt processes your personal data or uses cookies, please contact Dataväxt’s data protection officer/role responsible for personal data issues at

[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).